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Rohan Shinde · Full-Stack & AI Developer at Fristine Infotech · Pune

Currently buildingLLM agents with tool calling

I'm Rohan, a full-stack and AI developer at Fristine Infotech. I design and ship software across education, HRMS, healthcare, retail, manufacturing, banking, insurance and small business.

Systems that cost less to run, keep working when something fails, and make teams measurably more efficient.

Fristine InfotechBased in PuneRoots in DhuleClaude Certified Architect13-agent SaaS platform

Profile

At Fristine Infotech, I build software for organisations that need more than a working demo: systems designed deliberately, economical to run, dependable when dependencies fail, and measurably more efficient than what they replace.

An engineering foundation and an MBA in Information Technology mean every decision is weighed against cost, risk and outcome, whether the client is a school, a clinic, a bank, a manufacturer, a retailer, an insurer or a growing small business.

On the AI side I design agents, retrieval over a client's own documents, human-approval workflows, and the evaluation and guardrails that make LLM behaviour something you can measure and trust.

What I do

  • System design & architecture
  • AI agents & RAG
  • Full-stack delivery
  • Cost & efficiency reduction

At a glance

Role
Full-Stack & AI Application Developer
Working at
Fristine Infotech
Based in
Pune, Maharashtra
Home town
Dhule, Maharashtra
Education
B.Tech · MBA in Information Technology
Certified
Claude Certified Architect – Foundations
Industries
Education · Healthcare · Retail · Manufacturing · Banking · Insurance · Small business
Reach
rohan@rohanshinde.in
0+

Production apps led

0

LLM agent types in one platform

0%+

Orchestrator uptime

0%

Less manual onboarding

What I deliver

Technology is the means. What you get is a system that is well designed, economical to run, dependable under pressure and measurably more efficient than what it replaced.

01

Design the system

Architecture comes before code. Tenancy, data boundaries, failure modes and the cost model are settled up front, so the product grows without being rebuilt.

13 agent types on one multi-tenant platform

02

Reduce the cost

Right-sized infrastructure, automated manual work and faster releases. The goal is a lower total cost to build, run and change.

60% faster release deploys · 70% less onboarding effort

03

Build it reliable

Fallbacks, guardrails, isolation and observability, so the product keeps its promises even when a dependency does not.

99%+ orchestrator uptime · zero cross-tenant leakage

04

Improve efficiency

Repetitive, error-prone work becomes a workflow people trust, with fewer hand-offs, fewer mistakes and clearer reporting.

45% better reporting · 65% faster ticket resolution · 55% fewer scheduling errors

How I solve it

Nine stages, from spotting the problem to shipping the fix. Watch the signal travel, or tap any stage.
  1. Identify the problem: Find where time, money and errors leak. Map the workflow, read the data and name the one metric that must move.
  2. Apply automation & AI: Automate the repeatable. Use AI where judgement is needed. Rules and workflows for the predictable, LLM agents and RAG for language and decisions, and a human approving anything risky.
  3. Resolve the major issues: Take the biggest risks first. Data isolation, access control, failure modes and cost hotspots are settled before they become expensive.
  4. Design the system: Architecture that fits the problem, not the trend. Services, data model, integrations and a cost model agreed on paper before any build.
  5. Design the process: The new way of working, end to end. Roles, approvals, hand-offs and fallbacks drawn out so people know exactly what changes.
  6. Design the experience: Interfaces people understand without training. Role-based screens and clear flows, so adoption needs no manual.
  7. Develop: Small increments, shipped often. Clean APIs, role-based access, guardrails and observability built in from the first release.
  8. Test: Prove it works before anyone relies on it. Functional and load tests, plus LLM evaluation sets for answer quality, task completion and regressions.
  9. Deploy & improve: Live, watched and getting better. Containerised CI/CD releases with tracing and logging, tuned for cost and efficiency from real usage.
STAGE 01 / 09 · IDENTIFY
01

Identify the problem

Find where time, money and errors leak.

Map the workflow, read the data and name the one metric that must move.

  • Workflow mapping
  • Data review
  • Target metric
← swipe →

Industries

Every sector has its own data, its own risk and its own cost of getting it wrong. For each one: the problem I see, and exactly how I solve it.
  • 01

    Education

    The problemStaff answer the same questions all day.

    How I solve itRole-based portals and an assistant grounded in your own policies.

    What goes wrong

    Admissions, timetables, fees and records are scattered across spreadsheets and inboxes, and staff spend their days answering the same questions again and again.

    What I build

    1. 01Role-based portals for administrators, faculty and students, so each person sees only what they need.
    2. 02An assistant grounded in the prospectus, policies and FAQs (RAG) that answers routine student and parent queries and hands anything unclear to a person.
    3. 03Automated admissions, attendance and notification workflows, with dashboards for enrolment and performance.

    What changes

    Fewer repetitive queries, faster administration and clear visibility for leadership, without adding headcount.

    Full breakdown of education →
  • 02

    Healthcare

    The problemScheduling errors and paper records slow the clinic down.

    How I solve itOne role-based system for bookings, records and staff.

    What goes wrong

    Scheduling errors, paper records and unclear responsibilities slow clinics down, while patient data demands careful access control.

    What I build

    1. 01Role-based access for admins, doctors and receptionists, so every record is visible only to the people who should see it.
    2. 02Appointment booking, patient records and staff management in one system, with real-time analytics on clinic performance.
    3. 03A modular, service-separated backend with secure APIs and session management. Any AI is limited to administrative tasks and sits behind guardrails.

    What changes

    Fewer scheduling mistakes and less admin work. The same design cut scheduling errors by 55% and administrative scheduling workload by 50% in ClinicCare.

    Full breakdown of healthcare →
  • 03

    Retail

    The problemOrders, stock and support live in separate tools.

    How I solve itOne source of truth, plus a support assistant that knows your catalogue.

    What goes wrong

    Orders, stock and customer conversations live in separate tools. Teams reconcile by hand, stock-outs surprise them and support costs rise with every sales peak.

    What I build

    1. 01A single order and inventory service so every channel reads the same source of truth.
    2. 02A support assistant grounded in the product catalogue and return policy (RAG), with a clean hand-off to a human for anything uncertain.
    3. 03Dashboards for demand, stock levels and support load, so decisions stop depending on spreadsheets.

    What changes

    Fewer stock-outs, less manual reconciliation and a support team that handles the exceptions instead of the repetition.

    Full breakdown of retail →
  • 04

    Manufacturing

    The problemDelays surface only once they are expensive.

    How I solve itLive dashboards, slippage alerts and reports that write themselves.

    What goes wrong

    Plans sit in spreadsheets, progress is reported late and nobody can see where people, machines or milestones are slipping until it is expensive.

    What I build

    1. 01Workforce and project dashboards with role-based views, from shop floor lead to plant manager.
    2. 02Real-time sync across milestones, assignments and resource allocation, with alerts on slippage.
    3. 03Automated operational reports so leadership reads a dashboard instead of waiting for a document.

    What changes

    Earlier visibility into delays and faster, lighter reporting. The same pattern lifted reporting efficiency by 45% in WorkForce360.

    Full breakdown of manufacturing →
  • 05

    Banking

    The problemEvery action must be auditable and every record protected.

    How I solve itTenant isolation, policy-gated approvals and a full decision trace.

    What goes wrong

    Every workflow must be auditable, access must be tightly controlled, and onboarding is slow because too much of it is still manual.

    What I build

    1. 01Strict tenant and role isolation: tenant-scoped JWTs plus database-level row isolation, so one client's data can never surface in another's.
    2. 02Policy-gated approval pipelines that keep a human in the loop for consequential actions, with guardrails on every AI output.
    3. 03Full traces and structured logs of prompts, tool calls and decisions, so every outcome can be explained afterwards.

    What changes

    Faster onboarding with a clear audit trail. The pattern cut manual onboarding effort by 70%, and a no-code page builder shortened deployment cycles by 80%.

    Full breakdown of banking →
  • 06

    Insurance

    The problemThe answer sits in a policy clause, behind many approvals.

    How I solve itDocument-grounded answers, stateful approvals and measured AI quality.

    What goes wrong

    Policies, forms and claims are document-heavy. Answers depend on reading the right clause, and approvals pass through many hands.

    What I build

    1. 01Retrieval-Augmented Generation over policy and process documents, so answers are grounded in the source text rather than guessed.
    2. 02Stateful approval workflows (pending → dispatched → awaiting approval) with conditional routing and human checkpoints.
    3. 03Evaluation sets and guardrails that measure answer quality and block unsupported output before it reaches a customer.

    What changes

    Quicker, more consistent answers and cleaner hand-offs, with AI that stays inside policy and can be measured.

    Full breakdown of insurance →
  • 07

    Small business

    The problemNo IT team, little budget, and the owner's day lost to admin.

    How I solve itRight-sized systems that cost little to run and are easy to own.

    What goes wrong

    There is no IT team and little budget. Admin work eats the owner's day and heavyweight software is both too costly and too complex.

    What I build

    1. 01Right-sized architecture on managed, pay-as-you-go cloud services, so running cost tracks real usage.
    2. 02Automation of the repetitive jobs (scheduling, records, reminders and simple reporting) with an interface staff pick up quickly.
    3. 03Clear ownership and hand-over: simple stack, documented, easy for the next developer to extend.

    What changes

    Lower running cost, fewer manual errors and a system the team can own, understand and extend.

    Full breakdown of small business →

Capabilities

From system design and LLM agents to the cloud pipeline that ships them.

AI / LLM

  • Gemini 2.0 Flash / 2.5 Pro
  • LangChain
  • LangGraph
  • RAG
  • Embeddings & Vector Search
  • Tool / Function Calling
  • Prompt Engineering
  • Structured Outputs
  • Context & Memory

Agents

  • A2A Orchestration
  • Multi-Agent Pipelines
  • Human-in-the-Loop
  • Workflow Automation

Evals & Guardrails

  • LLM Evaluation
  • Policy Gating
  • I/O Validation
  • Fallback Handling
  • Tracing
  • Structured Logging

Frontend

  • React 18/19
  • Next.js
  • Redux Toolkit
  • Zustand
  • Vite
  • Responsive Design
  • Drag-and-Drop UI

Backend

  • Python
  • Node.js
  • FastAPI
  • Flask
  • REST APIs
  • JWT Auth
  • Migrations
  • Microservices

Data

  • PostgreSQL + pgvector
  • Supabase
  • SQLite
  • NoSQL DataStore
  • Cloud SQL
  • Multi-tenant Isolation

Cloud & DevOps

  • GCP Cloud Run
  • Cloud SQL
  • Secret Manager
  • Docker
  • Compose
  • CI/CD
  • Railway
  • Vercel

Practice

  • Agile / Scrum
  • RBAC
  • CRM Integrations
  • BI Dashboards
  • Git & GitHub
  • Linux

FAQ

Short, factual answers about background, industries, skills and how to reach me.
Who is Rohan Shinde?+

Rohan Shinde is a Full-Stack & AI Application Developer based in Pune, India, working at Fristine Infotech. He designs and builds production web applications, multi-tenant SaaS platforms and LLM-powered business tools, with a focus on lower cost, reliability and efficiency.

Which industries does Rohan work in?+

Education, healthcare, retail, manufacturing, banking and insurance, as well as small businesses. The work centres on workflow automation, document-grounded AI assistants, role-based dashboards and tenant-isolated SaaS.

Where is Rohan based?+

Rohan is based in Pune, Maharashtra, India. His home town is Dhule, Maharashtra.

How does Rohan approach projects in different industries?+

Every engagement follows nine stages: identify the problem, apply automation and AI, resolve the major issues, design the system, the process and the experience, then develop, test, and deploy and improve. Each stage is shown on the website as an animated walkthrough. The solution is tailored to the industry: student and admin portals for education, role-based clinic systems for healthcare, inventory and support automation for retail, workforce dashboards for manufacturing, audited and tenant-isolated workflows for banking, document-grounded assistants for insurance, and lean low-cost systems for small businesses.

What does Rohan specialise in?+

System design, LLM agents with tool/function calling, Retrieval-Augmented Generation (RAG) on pgvector, LangChain and LangGraph workflows, multi-agent orchestration, and LLM evaluation, guardrails and observability, on top of React/Next.js frontends and FastAPI, Flask and Node.js backends.

Is Rohan Shinde Claude certified?+

Yes. Rohan holds the Claude Certified Architect – Foundations certification, covering AI architecture best practices for reliable LLM systems.

What has Rohan built?+

A multi-tenant SaaS platform with 13 LLM agent types (SalesPulse AI), an AI corporate travel system on GCP Cloud Run (JourneySync), a workforce dashboard (WorkForce360) and a dental clinic management system (ClinicCare), among 6+ production applications.

What is Rohan's educational background?+

A B.Tech from SVKM's NMIMS Global University and an MBA in Information Technology from Dr. D. Y. Patil Vidyapeeth.

How can I contact Rohan?+

Email rohan@rohanshinde.in, use the contact form at /contact, or message him on LinkedIn at linkedin.com/in/rohanshinde0407. He is based in Pune, Maharashtra, India.

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